How Do I Pause or Cancel a Membership?

This documentation explains how to pause a membership or how to cancel a membership. It also explains how to add a family member/partner to your membership.

1. Under ‘My Profile’, click on the 'Membership' tab.

   Open

   

2. Under the ‘Membership’ tab, navigate to the ‘Actions’ column and click ‘Pause or Cancel Membership’. This button will do actions for both pausing and cancelling a membership.

Open

3. This will permanently pause/cancel your membership. If you wish to restart the membership, see How Do I Restart a Membership?

4. If you need to add a family member/partner to the family couple accounts, needs to be done as a request to admin