Adding a Shared Mailbox to Outlook (2016)

1. Launch Outlook, go to the File tab, and click Add Account.
2. In the 'E-mail Address:' box, enter the full name of the mailbox that needs to be added.
   1. Full mailbox names can be found through Outlook's Address Book
      1. Find the mailbox in the Address Book, double-click it, and navigate to the E-mail Addresses tab. The full name will be something along the lines of chhs-<department>_<mailbox name>@mail.Colostate.edu
      2. Ex: chhs-hdfs_campus_connections@mail.colostate.edu
3. Leaving the other boxes blank, click Next
4. The user will be prompted to enter a password, but they will need to add the mailbox with their own CSU credentials, so click 'Sign in with another account'
5. Have the user enter their eName@colostate.edu. Click Next.
6. Have the user enter their password, and click Sign in
7. If the user has permission to the mailbox, everything should be good! Restart Outlook for the changes to take effect.

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