(Admin) Manage Refunds

This article is for administrators only. It will help you understand how to manage refunds in order to refund print credits to users and prevent the approval of fraudulent requests.

Instructions

To manage refunds, click on the Manage dropdown menu in the navigation bar, then select Refunds.

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You can also get to this page by clicking the Refunds link from any lab’s detail page. Once there, you can filter the list to only show refunds for certain printers, date ranges, etc. You can also sort the table by clicking on the headers.

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To approve or decline a refund, select the appropriate option from the dropdown menu. A confirmation popup will become visible to confirm your decision.