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How to Manage Service Categories

How to Manage Service Categories

Service categories are used to instruct the application which service log each service is tied to.

Viewing Service Categories

First, navigate to “Manage Services and Documents” then click on “Service Categories” in the left side navigation bar.

Locate the Service Category in the table and click “Details”.

You will now see the Service Category Name and all of the Billable Services associated with this Service Category. You can edit the name or billable services and click “Save” or click “Cancel” to exit the detailed view.

Creating/Deleting a Service Category

To create a Service Category, click on “Create Service Category” in the upper right portion of the page.

Before creating a Service Category and before deleting a Service Category, speak with a manager and contact the CHHS Help Desk to instruct an Application Developer to add/remove the Abbreviation.

What is an Abbreviation?

The Abbreviation is not editable on the website. It is used to tie each service category to a service log. Spelling and capitalization is very important for an Abbreviation which is why an Application Developer must update it to ensure it works with the service logs. To contact an Application Developer, please make a ticket with the CHHS Help Desk.

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