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Connecting to a Shared Mailbox in Outlook (365 aka ProPlus)

  1. Launch Outlook, go to the File tab, and click Add Account.
  2. Type the full email address of the mailbox in the box that appears.
    1. Note: It may take just a moment to display the box to enter the shared account in.
    2. If your Shared Mailbox uses an alias, you cannot connect using the alias in this step. You must use the full email address. 
  3. Select the "Sign in with another account" option when the sign in menu appears.
  4. Enter your eName@colostate.edu on this page.
  5. Provide your password on the next page.
  6. After entering your credentials you will be prompted to restart Outlook to allow these changes to apply. 

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