...
- Open a web browser and go to portal.office.com
- Sign in with your eName@colostate.edu and your CSU password
- Once signed in and in the Mail area, right click on your Last,First name in the left menu and choose Add shared folder...
- Enter the name of the mailbox. It should auto-populate, making it easier to find.
- Click Add, and it should be good to go!
Connecting a Student directly to a Shared Mailbox via the Web Portal
- This can be used if a student does not have an eID@colostate.edu email address, and therefore cannot use the above method.
- Go to http://outlook.office365.com/owa/<emailAddressHere>@mail.colostate.edu i.e. http://outlook.office365.com/owa/chhs_helpdesk@mail.colostate.edu
- It may ask you to sign in. If it does, you will use your eName@colostate.edu as the username and your own eID password for the password.
Note: your First.Last@colostate.edu will NOT work. Student email addresses with rams.colostate.edu in them will also not work. Students can sign in using their eName@colostate.edu even if they think they do not have an email address like that set up.
Info Using this method students can get access without the helpdesk having to "provision" them an @colostate email address, which was the way this was handled in the past. This is Microsoft's "preferred" method for accessing shared email boxes from a non-fully provisioned account.
...