Page Comparison

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1. Launch Outlook, go to the File tab, and click Add Account.
2. Type the full email address of the mailbox in the box that appears.
   1. Note: It may take just a moment to display the box to enter the shared account in.
   2. If your Shared Mailbox uses an alias, you cannot connect using the alias in this step. You must use the full email address. 
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3. Select the "Sign in with another account" option when the sign in menu appears.
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4. Enter your eName@colostate.edu on this page.
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5. Provide your password on the next page.
6. After entering your credentials you will be prompted to restart Outlook to allow these changes to apply. 

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1. Launch Outlook, go to the File tab, and click Add Account.
2. In the Your Name: box, enter in the name of the mailbox. 
3. In the 'E-mail Address:' box, enter the full email address of the mailbox that needs to be added.
   1. Full mailbox names can be found through Outlook's Address Book.
      1. Find the mailbox in the Address Book, double-click it, and navigate to the E-mail Addresses tab. The full name will be something along the lines of chhs-<department>_<mailbox name>@mail.Colostate.edu
      2. Ex: chhs-hdfs_campus_connections@mail.colostate.edu
      3. If your Shared Mailbox uses an alias, you cannot connect using the alias in this step. You must use the full email address. 
4. Leaving the other boxes blank, click Next:
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6. You will be prompted to enter a password, but you will need to add the mailbox with your own CSU credentials, so click 'Sign in with another account'
7. Enter your eName@colostate.edu. Click Next.
8. Enter your password, and click Sign in
9. If you have permission to the mailbox, everything should be good! Restart Outlook for the changes to take effect.

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