General Tips
A PDF file is usually the easiest to plot. With other file types, you risk missing fonts and images. Additionally, PDF files can be printed from Adobe Acrobat, which offers the most comprehensive configuration settings.
Only one page can be sent to the plotter at a time.
It is best to create your document with the length and width of your desired poster. For example, if you need an 18x24 poster, set your document size to 18x24 before beginning work. If the size of your document and your desired poster size are not proportional, the plotter will add white bars on the top/bottom or left/right edges to make it fit.
A PaperCut balance is required in order to print at CHHS computer labs. Students receive $5.00 in print credits every semester, and more can be purchased through RamCash. Print credit is transferrable between users via PaperCut.
The maximum width that the plotter can print is 36 inches. Typically, the largest size poster is 36x48, which costs $2.00. You can, however, print posters that are longer than 48 inches.
Plotting from a PDF
Most programs (including Adobe, Microsoft, and Autodesk products) allow you to export your document to a PDF format. Once you have a PDF file, open it up in Adobe Acrobat or Adobe Reader.
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If you’ve made it to this point, your document should begin printing. It can take anywhere between 1 and 5 minutes to complete.
Troubleshooting
If a notification popped up asking you to confirm the print job (previous screenshot) but nothing printed out, find the PaperCut icon and click on it. Once the window pops up, click “Details” on the bottom right.
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If it was not denied, you can click “request refund” and explain what happened. However, refunds will not be processed unless a lab operator also records it internally. If you need a refund after hours, you will have to speak with a lab operator during normal staff hours or email the helpdesk (chhshelpdesk@colostate.edu). If something printed out but it is incorrect, please save it and bring it to the lab op for documentation of the problem.
From the CHHS website:
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More Resources and Information
For more resources and information, please visit our website at chhs.colostate.edu/technology/student-computer-labs or http://tinyurl.com/chhslabs. For more complex issues, you can email the CHHS Helpdesk at chhshelpdesk@colostate.edu to create a ticket. You can also call the helpdesk during normal business hours at 970-491-3458.