Connecting to a Shared Mailbox in Outlook (2016):
- Launch Outlook, go to the File tab, and click Add Account.
- In the 'E-mail Address:' box, enter the full name of the mailbox that needs to be added.
- Full mailbox names can be found through Outlook's Address Book
- Find the mailbox in the Address Book, double-click it, and navigate to the E-mail Addresses tab. The full name will be something along the lines of chhs-<department>_<mailbox name>@mail.Colostate.edu
- Ex: chhs-hdfs_campus_connections@mail.colostate.edu
- Full mailbox names can be found through Outlook's Address Book
- Leaving the other boxes blank, click Next
- The user will be prompted to enter a password, but they will need to add the mailbox with their own CSU credentials, so click 'Sign in with another account'
- Have the user enter their eName@colostate.edu. Click Next.
- Have the user enter their password, and click Sign in
- If the user has permission to the mailbox, everything should be good! Restart Outlook for the changes to take effect.
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