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  1. Open a web browser and go to portal.office.com
  2. Have the user sign in with their eName@colostate.edu and their CSU password
  3. Once signed in and in the Mail area, right click on their Last,First name in the left menu and choose Add shared folder...
  4. Enter the name of the mailbox. It should auto-populate, making it easier to find. 
  5. Click Add, and it should be good to go!

Connecting a Student without an @colostate (exchange) email address to a Shared Mailbox via the Web

  1. Have them go to http://outlook.office365.com/owa/<emailAddressHere>@mail.colostate.edu i.e. http://outlook.office365.com/owa/chhs_helpdesk@mail.colostate.edu
  2. It may ask them to sign in. If it does, they will use their eName@colostate.edu as the username and their own eID password for the password. 
    1. Note: their First.Last@colostate.edu will NOT work
  3. This way students can get access without us having to provision them an @colostate email address. This is Microsoft's "preferred" method for accessing shared email boxes from a non-fully provisioned account.

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